Please be advised that policies may be changed or adjusted during the course of your certification process.

Principle Programs – Birth Doula, Postpartum Doula and Childbirth Educator. In order to receive a certificate of completion for your training, you must attend and participate in the entire training. No partial credit will be given. Doula School International certification candidates must be at least 16 years of age. No person under 16 years of age may attend Doula School International training workshops.  To move forward with receiving a Certificate of Completion you must complete all course requirements for your registered program/s, as set by Doula School International in the month of your official start date with Doula School International.

Doula School International practices a strict cancellation policy.

Please read our cancellation policy in full prior to registering (effective April 1, 2016).

Please note:  Doula School International follows a strict cancellation policy.  At no time will registrations for DSI programs be refunded once any materials have been accessed.  This policy is in line with our Cancellation Policy (2016) and secures the integrity of our time, experience, staffing costs, and costs to produce and update learning materials.  Our policy is in line with many other training businesses that practice a strict cancellation policy and the CCPA guidelines.

Persons who have registered and have not accessed course materials may request a refund within 5 days from the original registration date. Any request made after the 5 day period, but within 30 days, will have a credit applied that can be used at a future date for any DSI program. The credit must be used within 1 year. A $150 fee applies to any refunded amounts requested within the 5 days from original registration or within the 30 days for the request to transfer funds to credit.  This is non-negotiable.

No refunds are offered for programs or services at any time for courses where materials were accessed or were completed in full.

ALL deposits, plus the associated sales taxes are non-refundable.

NOTE:  If course materials have been electronically sent or posted by mail at any time Doula School International reserves the right to retain ALL monies paid as deposit and/or paid in full. Students must provide a cancellation request in writing within 30 days of receiving electronic or paper copies of any course materials; at which time it is the discretion of Doula School International to allow the registrants to transfer to another program or to allow for another person to take their space (as per policy instituted in April 2016).

If a student has requested an installment plan to complete their registration:

All installments made up to the date of their request (in writing) to cancel are non-refundable, including their deposit.  Registrants who no longer wish to move forward with their chosen program after making installments can request that their registration be placed on hold for up to one (1) year, or transferred to another person (within 3 months of notifying Doula School International of their intentions to not continue).  Failure to not meet the terms and conditions of the agreed and outlined installment plan expectations will result in third-party collections.

Regarding in-class training registrants:

Those who register with an in-class recognize that they are accessing their online materials at the time of registration and the standard/ strict refund policy outlined above applies.  5 days, minus $150 fee, to request a full refund.  30 days to request a credit that can be used within 1 year’s time.

If course materials are electronically accessed or are shipped prior to the in-class training the payment IN FULL is non-refundable but transferable to another person within 30 days from the written request to transfer (transfer request must be made in writing).

If a person is unable to attend a class they will not receive a refund, but can request that it be applied to a future class (one time only, $50 transfer fee applies) or transferred to another registrant. This request must be made in writing within 30 days of informing Doula School International of their cancellation.

If a registrant fails to attend the scheduled class they have registered for, NO refund will be offered and a $150 fee to attend a future workshop will be charged.  If a registrant fails to show due to extreme circumstances (such as that of illness, family death, accidents, etc.), reimbursement will be at the sole discretion of a director of Doula School International.

If a class does not run to do events caused by Doula School International the registrant will be transferred to the next available/rescheduled session but will be able to begin their certification requirements online.

Regarding self study registrants:

Strict cancellation policy (5 days refund/ 30 days credit) applies.  If course materials are accessed at any time no refund is available, but a person can request a credit within 30 days from registration.

Deposits for Self-Study students are non-refundable at any time.

Full certification fees for Self Study students are non-refundable once paid in full and course materials have been sent (electronically or in paper form).  Students may request that their Self Study certification be transferred to another person within 3 months of payment in full/ course materials being sent. It is up to the registrant to work out the details of payment with the person they wish to transfer the course to. Doula School International may ask for proof of payment before transferring course obligations to the new registrant. Notice of transfer must be made in writing to Doula School International.

Please be advised that all sales are final and policies may be changed or adjusted during the course of your certification process. By enrolling with Doula School International , you agree to abide by these changes and policies.

A $150.00 service fee is required for changing courses.

* All fees listed are in USD.

IF COURSE MATERIALS (modules, reference guides, other learning materials) are accessed at any time by a registrant the full course fee applies and no refunds are granted.

More Terms About Our Courses and Programs

Requirements

Please be advised that all sales are final and policies may be changed or adjusted during the course of your process. By enrolling with Doula School International, you agree to abide by these changes and policies.

A $150.00 service fee is required for changing courses.

Each person who is seeking certification through the Doula School International self-study program must use their own training materials. No sharing tests or program materials.

Be advised that all reports, essays, summaries, etc. must be typed and double spaced when submitted to Doula School International.

When submitting your assignment materials, please do not send originals.

Please do not send your certification materials to Doula School International in a way that requires us to sign for them.

Please allow approximately eight weeks for Doula School International to process your certification materials and review your final exam/s once we receive them.

All certification requirements must be submitted together when turning in certification materials to Doula School International.  If incomplete materials are submitted, your certification will not be processed.

Exam Terms

DO NOT share or discuss the exam contents or your answers with anyone.

All writeup must be in your own words. Do not copy/paste from websites or other materials.

Sharing the exam contents or plagiarism WILL disqualify you from certification.

Certificate of Completion

Please be advised that all registrations are final.

Students who do not complete the Doula School International certification program by the time specified will not earn certification.  Those who do not wish to continue with Doula School International at any point in time are not issued a refund for any monies paid to date.  Opinions about quality, professionalism, or process do not qualify a person for a refund.  Please review the cancellation policy.

Those who do not complete a program or choose not to complete a program do not have the permission to use or express information about Doula School International, its materials, staff, or processes at any time.  This includes false allegations or opinions on social media, across professional channels, or on their personal online platforms or paper materials.  False allegations, possible harassment, possible discrimination, possible slander, possible libel, or possible internet bullying will be reviewed by a third-party legal counsel chosen by DSI, and in consideration of tort and business definitions or parameters.

While a majority of students obtain certification, Doula School International cannot guarantee certification will be obtained by entering our program. In the event a candidate fails to pass certification requirements, the candidate will be contacted by Doula School International with further instructions. This may involve additional fees.

We reserve the right to withhold certification to those candidates that do not meet the requirements of Doula School International. We also reserve the right to withhold certification based on all contact with candidates for certification, including, but not limited to phone calls, e-mails, and certification materials.

We reserve the right to remove a person from our program if they engage in unprofessional behaviour either towards Doula School International, its staff, its members, colleagues, stakeholders, clients, or any other related relationship that may negatively impact Doula School International.  If a person is removed they forfeit their fees and the status of membership with Doula School International.  Any behaviours or actions outlined within our Harassment and Discrimination policy or the Terms & Conditions set forth here are grounds for removal from our platform and programs.

An understanding of Doula School International standards of professionalism, our scope of practice, and code of conduct must be demonstrated by candidates at all times and in all communications. Failure to demonstrate an understanding of the aforementioned may result in removal from access to all learning materials and communities.

Postpartum doulas must have proof of current infant and child CPR certification. If you have less than 120 days remaining on your CPR certification, you must renew it prior to being issued a Doula School International certification/recertification. 

You must stay current at all times on your CPR certification. It is your responsibility to keep a current CPR card on file with Doula School International. If your CPR certification is expired, your Doula School International certification is invalid.

All Doula School International members are required to demonstrate professionalism, integrity, and respect in all communications on the Doula School International Facebook page and also in all communications regarding the Doula School International organization. Failure to comply with these terms may result in a suspension or revocation of certification with Doula School International, at the discretion of DSI.